Welcome

The hardest thing about being a jury consultant is having to explain your occupation (at length) at loud places and cocktail parties. I say at length because it takes at least two paragraphs to explain to the non-litigator what this occupation entails. And because I'm so passionate about this unusual industry, my answer usually takes 15 minutes!



Litigation (primarily civil) has always fascinated me! What determines which side in a case will win? The side with the strongest case is not always victorious. And sometimes it can be the smallest, most irrelevant factor that tips the jurors in one diection or the other (spooky, huh?)



Winning a case is as simple as making the folks in the jury box believe in you and your client. It's like selling a candidate's platform to voters, or selling a product to consumers.



The way the case is presented, the presenter (attorney), the likability of the Plaintiff or Defendant, as well as the jury profiles, can all influence the outcome of a trial. What makes a jury award $3 million to a victim of adultery, but only $200,000 to a wrongful death victim?



Mock trials and focus group are all categorized under "pre-trial research". The differences in the two are explained herein, but for convenience, I use them interchangeably, under the umbrella of "pre-trial research".



Whatever the term used, they are one of the most effective tools an attorney can use to prepare for the courtroom. If I didn't think so, I would not have spent almost 20 years perfecting this litigation tool (or weapon, I should say).



However, not all mock trials are created equal...



Many litigation consulting firms have made mock trials so costly and complicated, that they can only be justified for landmark cases. But what about the other 90% of cases, that are just as life-changing and meaningful for the parties involved?



This is what motivated me to create research methodologies that were less expensive, yet yielded dramatic findings. I hope you enjoy my experiences and insights in this intriguing industry.

Call me anytime to discuss your case. 407-556-7734































































































Monday, February 7, 2011

The Death of the Live Presentation in Mock Trials

The most traditional format for mock trials is having attorneys present the arguments of both sides.  The session can be as simple as each attorney making a single 15-minute presentation, to a full-blown project with witness testimony, cross examinations, evidence, a judge, etc.  (My longest mock trial lasted 5 days).  When I first began jury consulting in 1990, this is the method I embraced, as well.  However, by chance, I was conducting a research session for a power company when a new approach emerged.

It was a personal injury case where a woman  had driven into the back of an electric truck during an ice storm.  There was a pole extending out the back of the truck, which rammed through the car's front window upon impact.  The Plaintiff sustained a major head injury and claimed that the utility worker did not put out the proper warning cones to warn oncoming traffic of the truck being parked in the street.

My client on this case was the Power Company.  The night before the research session, the attorney that was supposed to be presenting the Defendant's case became ill.  We faced the propsect of calling 30 respondents ("mock jurors") 10 hours before the session and cancelling.  Since most of our sessions take place during the week, many of these people took off work to participate in the project ($100 cash is a good enticement).  It would have only been right to pay them the $100 stipend promised.  Having to pay them again two weeks later would have cost the client another $3000.

I hate to waste money, so I tried to salvage the research session.  I offered to narrate the group, presenting both side's arguments in a neutral fashion.  The clients were perceptive to the concept.  I stayed up most of the night creating a case description based solely on the facts of the case.  My idea was to present a "bare-bones" description of the case, get the groups reactions, then feed them some strong Plaintiff and Defense arguments one at a time thereafter, getting their reactions on each argument.

What grew out of this research session was the most reliable, insightful research methodology I've come across in the last 20 years.  By feeding the "jurors" small pieces of information at a time, we can pinpoint the strengths and weaknesses of the case more effectively.  Eliminating the attorney presentations removes the personalities from the case, which only makes sense since the client can never duplicate the personality of the attorney that will be presenting at the real trial.  My clients were very pleased with the session.

Attorneys love this format because they can attend the research session and concentrate on the opinions of the participants, rather than worrying about their presentations.  When comparing the actual trial verdicts with the verdicts reached at the research session, our signature methodology is always closer to the actual outcome.

There are rare circumstances where live presentations are warranted in the research.  An attorney might want feedback on their presentation style or image, or the client may want to compare the order in which they deliver the content.  (ie:  is it better to throw out a weakness at the beginning or the end?)

The exciting part of this work resolves around adapting a research session that will generate the most usable information for your client.  It's definitely more of an art than a science.